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Terms and Conditions


Terms and Conditions of Reviwell (Multi Trade Handels & Beteiligungs GmbH),
following called "Contractor":

The English wording is just for information. The German wording is legal.

1. Offer and contract conclusion
All offers are non-binding and without comitment. Telephone orders are legally binding, written confirmations must be checked within 7 working days. If there are cancellations after 7 working days the contractor is entitled to charge cancellation fees up to 20 % of the contract. In default of acceptance the customer is liable for any costs.

2. Prices and Payment
The prices on our homepage are included VAT plus shipping costs. All prices relate to the specified quantity. On our homepage you can pay by paypal, credit card, bank transfer (payment in advance 3% discount) , payment made on account (online for existing customers -  within 10 days without any deduction).

3. Shipping & Returns
The type of shipment can be chosen by the contractor. The goods are always shipped insured.

4. Defects and warranty
The customer has to check the delivered goods carefully - immediately after delivery.  All defects have to be claimed in writing text form without any delay. All information on size, colors, specifications, etc. are with reservation. Product changes that improve our products are also reserved.

5. Retention of ownership
The goods are until full payment of the purchase price, interest and related costs associated with its enforcement, in property of the contractor. If the goods are seized or attached, the contractor must get in touch with the costumer within 3 days. So the contractor can communicate and give him all information and support of the enforcement of property rights which are necessary.

6. Revocation
Right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us

Multi Trade Handels & Beteilgungs GmbH
Innsbrucker Straße 68 / Halle 02 / Top 20
6176 Völs
Phone: 0043 512 26 11 12
Fax: 0043 512 26 11 12 5
of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please use the following sample form for cancelation:

Multi Trade Handels- & Beteiligungs GmbH
Innsbrucker Straße 68 / Halle 02 / Top 20
A - 6176 Völs
Fax: +43 512 26 11 12 5

I / We[*] hereby give notice that I / We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*],
Ordered on [*] / received on [*], Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper).
[*] Delete as appropriate.

7. Applicable law, jurisdiction and place of
The Austrian law is valid. , the application of the CISG is excluded. Place of delivery is the place of business of the contractor. As place of jurisdiction is the regional court in Innsbruck.
These terms and conditions will remain binding even in case of legal invalidity of individual items or other parts.